May 2016: Hajj Flemings, CEO of Rebrand Cities with renowned photographer, Shawn Lee, in a redesigned school bus en route to working with small business owners in Detroit.
Earlier this year, while working in Detroit with small business owners and the Rebrand Cities team, it became clear that entrepreneurs and publishers are looking for a simpler way to accept credit and debit card payments on their sites.
Our Happiness Engineering team — the guardians of our customers — also weighed in, and we knew that we wanted to make an existing process simpler. So we set a design goal of bringing a 15-minute-long process to under a minute — especially for a customer that has never used PayPal before.
So a small team of engineers and designers came together to solve that problem with the intent of releasing a “Version One” with which we could start to understand…
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Author Don Massenzio 